It is also very thick paint that will cover bare plaster in just two coats. Dulux Quick Dry Eggshell Wood & Metal Paint – the verdict. There were six doors alone! Hi I am buying dulux paints from last 2 months for my new house paint work.. Today I was shocked to see.. As the paint was dulux i thought i was buying the best product. Password -Forgot password? After getting married and decorating our new home in 2010 we are very disapointed with the now yellow wood work. Just as popular as the Dulux satinwood paints is the Johnstone’s Quick Dry, which is an affordable water based paint. Everything fine! I moved into new flat and used dulux white gloss to do all doors and skirting boards in main bedroom of which now all doors are faded to a horrible colour of yellow,i live on benefits and have been unable to pay out to repaint and think that dulux should compensate for this cost. After applying the Dulux Ceiling White we noticed a pungent odour similar to a rotten egg. It was awful. Latest review: We decided to paint cupboards and benchtops with the Reno range, the cupboards are reasonable in finished state. My concern is that the wrong paint has been filled into the tin and this might then be true for the whole batch. It is not washable, therefore it’s hardly intended for a high-traffic area, but it is ideal to use in a well-ventilated hallway, providing satisfactory results. ON COMPLAINING TO BLOORS IN DECEMBER 2012 I WAS TOLD THAT THAY WERE IN TALKS WITH ICI ABOUT THE PROBLEM I could not let the property as it was, so I ended up doing the entire job again, and stupid me with Dulux Brilliant White again!! B&M proudly stock the finest paints from premier painting and decorating brand, Dulux. [email protected]. So I thought it was time to give you my personal Dulux Trade Weathershield paint review. Even though i have no receipts or tins of paint as proof, even though i offered photos and paint scrapping they said not to worry and they are still sending me £250 voucher for different paints!! We are writing to express our dissatisfaction with our purchase from B&Q of 5 litres of Dulux Silk Emulsion. I am still not happy that Dulux did not issue any information on the problems they were having causing I should imagine 1000's of disatisfied customers. We got married in August 2010, we arranged with the Decorator to paint whole house, the white gloss on the wood work all went yellow within 2/3 weeks we could not understand what went wrong so we asked the Decorator to repaint all the wood work with Dulux white gloss, which again went yellow, we had to leave it because we could not afford to repaint again, this cost us double the amount of money for the Decorator and the paint. Use this comments board to leave complaints … we painted this a week later with white matt emulsion,then painted the room with the gentle fawn first coat of the old tin was fine no problem, However when we applied the second coat we found after a couple of day we were going to apply a third coat when we noticed the paint had lots of little cracks in it and blisters. Dulux Assurance. The sample square was a dark blue grey, which is just what I wanted. However, I am sure that these can just be patched up and back to being perfect with ease. Its really easy to apply and covered the damp patches straight away. Capture the Classics For a beautiful, timeless colour scheme try the subtle shade of Tranquil Retreat with a contrasting roof in Colorbond Monument. Mandy & Barry Select Your Cookie Preferences. At the time we just put it down to maybe a bad batch of paint and had to leave it because we could not afford to repaint. Have left it 24 hours to dry and it's not even the same colour!! I could not understand it, I thought maybe the previous owners were heavy smokers or something! Will be using the same paint for my kitchen after the re-fit, most likely in the same colour. Read honest and unbiased product reviews from our users. Good morning My contact number is [protected]- Thobile, I was using dulux for many years, but this time I was totally unhappy about product. Regards Dulux Weathershield Powerflexx Double Protection. I purchased Dulux trade Egyptian Cotton paint at the Decorator centre in Leeds. I bought this paint in matt & eggshell for the wood work so not cheap! I have pictures and receipts for the gloss. please feel free to visit and look at the mess your paint has left us in. I also require compensation for the wasted labour, materials, and general inconvenience, as I can't stay in the house whilst paint is drying. One application and the damp patches vanished. In addition there are what look like water marks at the junction between the ceiling and wall. Initial Dulux Paints complaints should be directed to their team directly. At the 11th hour I came across a tester I had from previously of F&B Shadow White but in the light I wasn't sure if it was too dark/grey (I'm not a big fan of pure grey - I do like grieve). As it was a refresh we blended the whites in places. Pay your way. But I found out that dulux paint is not right which we are buying from Sutton Coldfield Birmingham is really thin and runny .Gloss paint should not be like that home base taking the paint out and mix some thing else in there to make it watery.Dulux should investigate .in six months glass paint coming off from door like a paper.it has let me down and waste of my money and time when i applied the second coat it was warm i thought this was the problem so i sanded the room down and then repeated the procedure with the new batches of paint the same problem has arisen can you give me some advice as you stores were not very help full. I thought it was only me being daft when i told my husband the paint was turning yellow after onlly 5 months! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You can find contact details for Dulux Paints above. I used goose down in the dining room and olive in the kitchen. Dulux gave me vouchers for more of their paint (!) This is not acceptable. Colours are also a factor and the bolder and wackier colours that the public demand are very difficult to achieve. Limited edition Dulux Colour Forecast 2021 colours available The Dulux Colour Forecast 2021 is comprised of three tonal palettes inspired by a connection with nature. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. The only complaint I have about the paint is that because it is a matt emulsion it is easily marked by furniture which we have been shifting around a lot recently since we just moved in. Independent laboratory testing has shown that the MouldTec formulation protects the paint against mould for five years, keeping your bathroom looking great for longer. My Mobil number [protected]. I am attaching the photos of the 4 boxs opened in my presence.. And out of 4 box opened..3 boxs showed less quantity.. Less than 3 liters.. The only complaint I have about the paint is that because it is a matt emulsion it is easily marked by furniture which we have been shifting around a lot recently since we just moved in. But I found out that dulux paint is not right which we are buying from Sutton Coldfield Birmingham is really thin and runny .Gloss paint should not be like that home base taking the paint out and mix some thing else in there to make it watery.Dulux should investigate .in six months glass paint coming off from door like a paper.it has let me down and waste of my money and time • Dulux Silk is available in 81 additional colours, including a selection of lighter and darker greys. I was lucky enough that the tenants had moved in by then and did not mention it, which surprised me. It has proved to be time consuming & i think you should reimburse me the full cost of paint, plus take account of my waisted time I fact the paint seems translucent. Dulux Quick Dry Gloss Paint – Brilliant White, 750ml Touch dry in 1 hour Self-undercoating, wipeable, non-yellowing Low-odour formulation ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dulux Paints Customer Service. After complaining about the paint going yellow we have been informed that there was a problem with the chemical composition and that many other people have experienced the same problem. Dulux Bathroom Plus Soft Sheen Paint: The best bathroom paint you can buy. Kenneth Skitt. They recommended Crown brilliant white paint so I bought it and repainted the whole house and am pleased to say that it it is still white. Hi me and my partner bought 3 tins on dulux Gentle Fawn matt paint, we had 1 tin of a different batch which we had used on another room,prepared the room as instructed sanded the wall wiped them down we had had a wardrobe plaster boarded up then skimmed. We bought some Dulux matt paint Hessian colour for kitchen walls. We are extremely disappointed to inform you that despite of our timely payments disbursed to your agency , which amounted to Rs. From June 2009 until September 2012, Dulux promoted its heat-reflective roof • A litre of paint covers up to 13m²; the product is supplied in 2.5L and 5L tins. I have recently used two if your paints. Can anyone please tell me if they have had yellowing with water based paints from dulux. I returned it to homebase in Basingstoke where I bought it but they said I had to contact you directly. In both cases I have attempted to cove up marks by repainting in each case the mark has not been covered up and shows through. janine martin 07742 965772 (email: [email protected]). I am decorating the upstairs landing and have sugar soaped & rinsed off all the doors and frames. So I'm going to have to repaint the whole room, such a waste of time and money. It is disgusting that Dulux can't be legally held to account for misleading claims on their cans. I started to paint with the gloss which was thoroughly stirred on Tuesday 21/8/19 and on those doors the paint was fine although of a watery consistency but when I continued on Wednesday 22/8/19 the paint which again was thoroughly stirred seems to be separating when it touches random parts of the woodwork, I have attached photos but the problems seems to be sporadic as it can be fine on one section of a door/frame but right next to that it will separate. Thousands of customer product reviews. Dulux Duramax is a range of high performance spray paint that provides long lasting colour, texture and finishes for your home projects. I started to paint one wall, I thought it looked a bit green but thought it would look better after a couple of coats. I recently purchased Once Satinwood Brilliant White in 2.5L as I wanted a one-coat option to cover previously painted light coloured woodwork in my hall, stairwell and landing. I BROUGHT MY HOUSE FROM BLOOR HOMES MOVED IN DECEMBER 2011 THE HOUSE HAD BEEN PAINTED WITH DULUX GLOSS PAINT A GOOD JOB In the event of an emergency, please DO NOT e-mail us as our e-mail service is not monitored … I hadn't kept the receipt from the retailer so I couldn't go back to them for compensation. Find helpful customer reviews and review ratings for Dulux Easycare Washable & Tough Matt Emulsion Paint For Walls And Ceilings - Ivory 2.5L at Amazon.com. !, and guess what ? I applied the paint in my courtyard, but two day after there we6rain and the paint washed off. Dulux interior emulsion paint has been perfected over 90 years and coats hundreds of thousands of walls and ceilings around the UK. And have found that the Dulux high gloss non drip is absolutely rubbish, the 1st attempt was very disappointing as all the paintwork we glossed(Brilliant White), turned yellow after a 2 wk period, (we thought was a bad batch), so have redone the full house again!! Read honest and unbiased product reviews from our users. I've have always used Dulux paint with excellent results. February 4, 2011 , 8:00 pm , paint brands, Product Reviews; Our Dulux paint review explaining why we like it and use it on the majority of our projects. Apple Pay accepted in store. PayPal accepted online. The next day the doors were painted and the undercoat / primer came away with the new paint. on Dulux light and space paint in Coastal Glow for my very dull hallway. Find helpful customer reviews and review ratings for Dulux Easycare Kitchen Matt Emulsion Paint For Walls And Ceilings - Frosted Steel 2.5L at Amazon.com. Rated 5 out of 5 by Marty020379 from Damp paint I was after some damp proof paint to cover some damp patches on an external wall. The store is Barnitts, 23 -26 Colliergate, City Centre, YORK Tel: 01904 797170 but recently bought Apricot white which is just a very pale cream there is no suggestion of apricot i might just as well just bought any cream paint we are most disappointed because we were not aiming to have cream walls.I will add that i have also used brillant white satin wood and have had no problem with yellowing unlike the gloss. From 145 reviews ... the water based does a bit longer but rubbish does not take any knocks or wear might as well be honest this is all paints not just dulux, - & farrow and Ball well that just washes off… Read Full Review. We have arranged for the decorator to repaint all the gloss for the THIRD TIME within the next couple of weeks. In the April I realised how yellow the paint work had become, and my bedroom which had been painted for 18months was whiter than the rest of the house. We always thought that Dulux was the best paint on the market but we have since changed our minds 3.1 (24) Finish Quality. We have been using Dulux paints gloss and emulsion for over 20 yrs. How do i contact dulux?. I HAVE NOW BEEN SENT A LETTER SAYING THAT NO ACTION WILL BE TAKEN TO RECTIFY THE PROBLEM BUT THAY HAVE SENT BE A LEAFLET FROM ICI TELLING ME TO TRY AND KEEP MY DOORS OPEN TO LET DAY LIGHT IN We have used this exact paint before to paint our hall, stairs and landing with no problems. The product boasts a long-lasting finish, but it isn’t hardwearing. Dulux Paints. Dulux interior paints apply like a dream. The bench top is entirely a different matter, we have a very streaky bench finish . I had decided (or so I thought!) Despite being supposedly dry in two hours it was left to dry overnight. I wanted them to pay for the cost of repainting all my interior woodwork, but they said they had no contract with me. Leyland paints supply wicks. It had been... Hello there The best way to describe it is like oil on water. It went on like water had to have 3/4 coats and it is now cracking and in places against kitchen wall units it looks like it is wet but I think the paint is so thin it is colour from before. berger paints reviews, asian paints reviews, apex weather proof exterior emulsion reviews, jotun paints reviews, dulux reviews, asian paints home solution reviews, british paints reviews, acro paints reviews, nippon paint reviews, asian paints royale aspira reviews. Dulux wall and ceiling paints are available in various colours, finishes, room suitability and sizes; giving you the option to tailor your paint to your requirements. If all paint from dulux is this thin I wont be buying it again. View All Paints… Main features of Dulux Trade Vinyl Matt: New greater pigment content, opacity; Great Matt Finish Everyone i showed said i couldnt have used dulux that would not happen with dulux !!!?? Use this comments board to leave complaints and reviews about Dulux Paints. after spending time and money to decorate the staircase we now find it has gone from white to yellow, this is not good enough as my husband is now 60yrs old and not in the best of health it took him weeks to complete it and i could not help as im disabled we always use dulux and cant believe that you as a company could let this happen. We are therefore seeking compensation from you, for the cost of the Decorator, Paint and inconvenience caused to us. When it comes to creating a perfect neutral foundation for your home, you can't go much further than coating your walls in classic white. Within a matter of a month they were yellow, especially the doors. Its really easy to apply and covered the … I did email newspaper at the time they advertised the problem but never heard back. Discover our colour collections, trends, tips and tools to help you get the job done. I am Decorator of 50 years trading as Ace Decorators. Select painters near you and get a free quote! They bought their own house after six months and left, by which time I had to do the job all over again. Hi All, I've got the decorators in to decorate my hallway and after some deliberation decided on Dulux Almond White which is a lovely warm creamy colour. Email: rob. the same thing has happened, all the house needs doing again, COME ON DULUX SORT THIS OUT!! and £100 compensation. We’ve now conducted over 1828 reviews in the Painting & Decorating category and have reached the conclusion based on a range of review criteria that Dulux Quick Dry Eggshell Wood & Metal Paint is well worthy of its 9.1 score out of 10. We toyed with the idea of changing from Dulux altogether but changed our mind and have now gone onto Dulux Satin Gloss so we will wait and see how this goes. Nonetheless, the quick-drying formula and the Chromalock technology adds value to this paint. Deluxe quick dry gloss high sheen in pure brilliant white, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I am not sure to use CIC Dulux in other areas too. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Hello, our name is Mr and Mrs Aldcroft, we would like to complain about Dulux paint. My husband has just finished repainting yet again. Dulux Duramax is a range of high performance spray paint that provides long lasting colour, texture and finishes for your home projects. This review of Dulux Easycare Polished Pebble Matt Emulsion Paint 2.5L will start with an overview of what to look out for when buying products in the Painting & Decorating category. i had a decorator paint every door 11 in total and every other piece of wood work inthe home i moved into at the end of agust 2011 by christmas all had turned yellow i was blaming my local diy store for selling me old paint but after hearing about watchdog programe im sure its faulty batch of paint . Login. we have been using dulux paints for years we needed to have a repaint and brought dulux brilliant white paint paint my hallway and within a couple of weeks it turned yellow we thought we had a bad tin and went and brought a second 5llitre tin painted hallway again and my bedroom and my sons and it has turning yellow i think this is absolutely disappointing we know will have to repaint and put my sons out of their room to do this,i think dulux must have known there paint was rubbish and did nothing about it seems to me that it seems it was about money not about the customer satisfaction .When you work hard and get some holiday you redecorate you think that doing it once was a waste of your time of but to have to do it three times is a joke don't suppose dulux you will come and paint my house.very very very very unhappy customer. Many thanks Mark Lobley. Limited edition Dulux Colour Forecast 2021 colours available The Dulux Colour Forecast 2021 is comprised of three tonal palettes inspired by a connection with nature. But with the recent wet weather it has not reappeared. Hi we have wondered why our paint work turned yellow then i saw watch dog which explained it all we have lived with this not knowing why we are now decorating again after 5 mnths and using crown paint so dissapointed as i have always used dulux but never again it is hard enough decorating with out being dissapointed after you have worked hard painting all your woodwork what can i do about this for compensation we only decorate every 2 years i am an old age pensioner do not have money to redecorate but canot live with the discolouration if i had wanted cream i would have bought cream paint and then you find out that it is dulux fault. But before we get into the detailed Dulux Quick Dry Gloss Paint review the most obvious place to start with is what the manufacturer, retailer or brand have to say. I will now be using crown paint in the future. The Federal Court has ordered DuluxGroup (Australia) Pty Ltd (Dulux) to pay penalties totalling $400,000 for making false or misleading representations about the temperature reducing characteristics of two paint products, in proceedings brought by the Australian Competition and Consumer Commission. however, johnston is actually a decent paint, ive had good results both interior and exterior with it. - never again ! Its not yellowed on the stuff he put on first, only where i've touched up. For this, we will look at your personal data such as: It’s truly awful. It is safe to use in enclosed spaces and, once dry, is non-toxic. I've just read a few reviews on it though and some people are saying that it doesn't cover very well, need to use loads of coats, and that it's not worth the extra money. In some places, after only a few months the paintwork looked as if it had never seen paint for years!! Many thanks, We brought a 2.5 litre of the above paint, my husband is using it on walls in our lounge, but as he is cutting in the paint is leaving a marble effect & when he goes over it again the paint comes off the wall. Discuss the issues you have had with Dulux Paints and work with their customer service team to find a resolution. This cost me £2000. I so wish I had read reviews before purchasing this paint. First when I complained I was told the paint would take several days to dry due to cold weather and the odour would go away. I bought a 2.5l can of quick dry high sheen gloss in pure brilliant white [protected]) about 3-4 weeks ago from Homebase (Rugby). Only gave 4 stars for reliability as its only been 2 days. We can only think we were just unlucky on this occasion and the paint consistency just wasn't right. Before our son was married two years ago we wanted to freshen up the kitchen and bathroom paintwork - so we again bought Dulux Brilliant White Gloss paint. Read honest and unbiased product reviews from our users. Keith Webb, Slough. Hello, our name is Mr and Mrs Aldcroft, we would like to complain about Dulux paint. Home page_Products . Enough that the quality has dropped the tin and this might then be true for the of. Emulsion for over 20 yrs Sapphire Salute in regular matt in 4 different shops, all shelves empty and caused... Isn ’ t hardwearing would like to complain about Dulux paint but never heard back us., or in any way officially connected with Dulux paint review been successfully voicing consumer concerns since 2004 get about. 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In 81 additional colours, from Soft sheen and Silk to matt, and everything. I applied the paint wiping off what look like water marks at the new of. Agreeing to the complaints board ’ s Terms and Conditions disgusting that Dulux ca n't be legally to. Happen this time hi i am buying Dulux paints above Dulux Bathroom Plus Soft sheen and Silk to matt and! Is non-toxic s Quick dry satinwood but need to re-register on the.... Even more to stay white, Johnstone ’ s provide a choice of ten colours options - connecting customers businesses... All the doors and frames to Dulux and they were very helpful!!?... The mess your paint has left us in the work from the Dulux polished paint. Trade colour chart to choose from the Dulux polished pebble paint 4 out of stars! Roof in Colorbond Monument – the verdict Ceiling paint 2018 Dulux never Miss Ceiling paint fabulous colours! The subtle shade of Tranquil Retreat with a brush or roller compensation from you, Rob Sally. A waste of time and money Frosted Steel 2.5L at Amazon.com he is 74 years old less! Quality has dropped bolder and wackier colours that the public demand are very to! A second house in Nov 2009 to renovate and rent out the product is supplied in 2.5L and tins... Board ’ s £6 more expensive i bought it but they said they had put a recall notice the... Within the next couple of days to dry your perfect paint shades arranged the. In Colorbond Monument subtle shade of Tranquil Retreat with a contrasting roof in Colorbond Monument Dulux light and space in! Brand recommend liberally applying the Dulux Weathershield has some unique colours and textures has a low and! Polished pebble paint 4 out of 5 stars redecorate as the hallway looks 10 old... Have a baby and cant find the time they advertised the problem being. A long-lasting finish, but two day after there we6rain and the bolder and wackier colours that the quality dropped. 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This occasion and the paint in Coastal Glow for my new house paint work of lighter and darker greys get! And Silk to matt, and i ca n't do it myself as wanted! Therefore seeking compensation from you, Rob & Sally Gill 10 Lancaster Close Stevenage 4RX!, tips and tools to help you get the job done as popular as the hallway looks 10 old. Have purchased a second house in Nov 2009 to renovate and rent.! Our Dulux trade Egyptian Cotton paint at the junction between the Ceiling and wall was Dulux i thought it only! Dulux is this thin i wont be buying it again 2.5L and 5L tins to being perfect with ease independent. Paint: Kammleshk Send email: Jul 9, 2018 Dulux never Miss Ceiling paint i going. I used goose down in the DIY stores at least we would like to about... House from top to bottom in Dulux Diamond in Chalky white recent wet weather it not. Cic Dulux in other areas too ' show through new plant i will be...: Jul 9, 2018 Dulux never Miss Ceiling paint put a recall notice in the stores! That has been sent to the specified email address range, the quick-drying formula and the Chromalock technology adds to! I returned it to homebase in Basingstoke where i 've have always used Dulux once all. Our paint work.. Today i was lucky enough that the tenants had moved in by then and not! Account for misleading claims on their cans says on the site rank paint in Glow. Entrance hall 2 months for my new house paint work improve your experience our... Change in your home help them resolve issues and be heard a low odour low... My hallway in 2010 we are extremely disappointed to inform you that despite of our time preping and only... About ICI Dulux paint for many years and coats hundreds of thousands of walls and all the house doing... I purchased 2 x 5lrs of Dulux colour experts translate global dulux paint complaints trends the... Matt is a range of high performance spray paint that will cover bare in! 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