Ask a question about working or interviewing at Sterling National Bank. Their customer service representative was not able to help or WILLING to, then the Bank teller made matters worse. Rate your employer. Sterling National Bank is located at 108-01 Queens Blvd, Flushing, NY 11375, USA. Otherwise the same . Read 39 Sterling National Bank Customer Reviews & Customer References. Review: Please be advised that [redacted] from Sterling National Bank used trickery to keep my mortgage at his firm by telling me that the deadline to rescind was later than it was. The direct managers seem more about making sure they look good over making sure they agents look good for them. Disgusting and crooked! Consider providers that offer low fees and locations near you. It was an absolute nightmare....nightmare just to activate an ATM card. Contact [email protected] to report inaccurate info or to request offers be included in this website. Shout out to toni my fav teller. Needs to go on training on basic management and how to talk to employees. Compliance courses and inhouse courses kept employees well informed to mitigate risk to the bank. There is a huge negative force in the call center so avoid her at all costs and collect your check. Sterling National Bank has 95 banking locations. They do not even properly train you and you get in trouble if you do something you weren’t ever told about. They will most likely lay you off and then probably ask you to return and then move you around the place like an idiot. About Sterling National Bank . All the while, I was also emailing their email help service, and that service was giving me the prior numbers that I'd already tried. Overall review of Sterling National Bank’s banking products We’re not impressed with the fact that rates aren’t openly advertised on Sterling National Bank’s website, making it difficult for those who want to do some comparison shopping before opening an account. Learn more about Sterling National Bank with customer reviews, company information, and frequently asked questions. Tuition reimbursement was also available.Sterling National Bank employees took pride in their work and were collectively team players. Women rate the female-friendliness of their workplaces on. Sterling National Bank is best for someone who prefers a regional bank and lives near one of its branches. Sterling National Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 29 votes and 6 reviews & complaints for 87 branches. .It's been over a month now trying to track down what Sterling did with my dad's RMD from his IRA, which was originally at Astoria Bank .Months ago I requested the RMD be deposited into another bank, but, in addition to having lost the PoA I filed with Astoria last year, Sterling claims never to have received those instructions. It has been YEARS of unmitigated disaster after disaster. Near annual mergers changed that environment to routine layoffs, many of which made little sense and were damaging to essential daily operations of the bank. Sterling National Bank Apr 2019 - Present 1 year 10 months. Research Sterling National Bank with over reviews from real employees. The call center is actual misery. Your debt card will always decline at lest once every two weeks. You will be out of a job. These use cases, approaches and end results from real customers include 15 testimonials & reviews, 13 case studies, success stories, reviews, user stories & customer stories, and 11 customer videos & reviews. You can read our review and consumer reviews for Sterling National Bank (NY)on this page. I have been in banking for 20 years and understand what it takes for any business to be successful and I can honestly tell you Sterling National Bank has a lot to fix. The amount of changes this company does to someone is astounding. How many sick days do you get per year? I would imagine each bank before their merge was a reasonably good place to work. Careers Careers. What is the work environment and culture like at Sterling National Bank? But if you’re concerned about adding to those deposits, a good indicator of a bank’s trustworthiness is its Texas Ratio. Poor leadership, extreme workloads and timeline schedules, impossible requirements, numerous job functions that should be split up into different smaller teams, poor retention and advancement, management always too busy working on side projects/meetings and thus unavailable to assist with questions/guidance. I called early this AM and was given the option of a call back (the same # I called the other day) and was told wrong department and she would switch me to card dispute. A bogus charge on my account and spent 2 1/2 hours on the phone “a couple of days ago” and finally thought it was resolved, I was told the credit would be put right back to my account. What is Sterling National Bank sick leave policy? How is this possible? But there's currently no light at the end of this dark tunnel.Save yourself trouble, nay madness -- not to mention all the wasted time going back and forth with them. This has turned out to be the worst bank.CEO/President got greedy & started merging with multiples banks only after originally dba Provident for 40yrs & started to build new banks spending miliions n putting branches in every town only to close them a year later after the 1st merge. Done with “NOT MY PROBLEM” attitude and will my accounts to a bank that cares!!!!! Really, in my book a couple of days is 2 and we are there!!!! "Sterling is giving back to the Hudson Valley" Oh boy… what a joke!After reading the Soprano's National Bank article, They ruined that small business owner in that article.http://mfi-miami.com/2014/10/should-sterling-national-bank-be-re-named-soprano-national-bank/I'm going to do business with Hudson Valley Federal Credit Union. I moved out of state over the summer. This free personal mobile banking app for Android gives you the personalized service and dedicated support you expect from Sterling National Bank in the palm of your hand. As of now (4:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. The financial institution, product, and APY (Annual Percentage Yield) data displayed on this website is gathered from various sources and may not reflect all of the offers available in your region. Beware Provident Bank of Montebello NY and their Trans Fiirst credit card processor. They do not let you use the bathroom! How did you get your first interview at Sterling National Bank? Recent recommendations regarding this business are as follows: "No. They said they'd review the fraudulent charge in 7-10 business days. Find Best Consumer Rated Banks - Rate your Bank, Compare Bank Customer Service Reviews. Sterling National Bank Routing Number. Currently, until Covid crisis is resolved, you are able to work remotely. As a teller it was difficult because the managers often looked out for themselves only my assistant manager really cared. What is the most stressful part about working at Sterling National Bank? On Friday, he wrote in an email that the last day to rescind was Monday. SNB touts their dedication to helping your business succeed beyond measure. Healthcare is comparable or better than other places I worked. Our Culture Our Culture. How many vacation days do you get per ye…. Company reviews by Sterling National Bank employees. What is the best part of working at Sterling National Bank? Everyone else is nice too. 3 reviews of Sterling National Bank "The tellers are pleasant , the service is slow but the customers are mostly old people or business owners. Systedms sometimes give us dd. I still have a friend that works there that I worry about. More Competitive Salary than some other banks. Sorry to add another voice of distress here, but yes, stay away -- far, far away . Being a loyal customer of Provident Bank for 25 years, I made the mistake of trusting Providents agent to get the best deal possible on my credit card processing, only to find out that I unknowingly signed up my business and personally for a 48 month terminal lease ,thats noncancellable , after she assured me it was only for 12 months. They just can’t get it right. I worked for a few years there and there we a few mergers. The on-line service is poor and always down. Their corporate headquarters is listed as: 400 Rella Boulevard in Montebello New York. HR won’t help either they know all about her they just don’t care. What tips or advice would you give to someone interviewing at Sterling National Bank? the managers were nice people and they let me work from home one day a week because i had a family issue. My mother has an account with the bank and you have been extremely rude to her on more than three accounts. 25 January 2020 ★★★★★ Branch review: 18th Avenue Branch. Its customers are served from 60 locations. It is not ok for their systems to be going down as much as they do. 3 Q&A. Or wait another 90 days for a replacement check to be issued and mailed out.The story changes somewhat each time I visit the branch. If you were in charge, what would you do to make Sterling National Bank a better place to work? This not a one-time thing, your tellers are rude, and at the same time, your automated services are absolutely 10 to 15 years behind current standards. Sterling National Bank is one of reputable bank of NY state. are all they can pointlessly respond, attempting to shift the blame. So that does shake up the organization. You need to really rehaul your online bank website and your automated phone service. About Sterling National Bank At Sterling National Bank, we successfully meet the needs of small to mid-sized businesses and consumers in the communities we serve by building strong relationships with our clients and understanding their financial goals and challenges. Updated on June 26th, 2020. Hello, and I must say I have been dealing with this less than par bank now for over 7 months. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Beware Provident Bank of Montebello NY and their Trans Fiirst credit card processor. You have made banking hard, your customer service is lacking to none existing and I am trying to convince my mother to drop your bank. Sterling national Bank is horrible service & garbahge bank. We transferred our saving to Sterling after they offered an interest rate of 2.46%. You will love them. I would reccomend Sterling National Bank as a great career choice and a great place to work. Sterling National Bank (NY) is a regional bank and its headquarter is located in Montebello, NY, United States of America. Sterling National Bank is disappointing and horrible bank. I had a clearly fraudulent charge on my account. No one was trying to help nor understand; after several attempts I just closed my account and will continue to spread the word for other NOT to bank with this inconsiderate group of people. If you signed up with this deal in the Rockalnd County NY area, please check your paper work and lets talk. What is the vacation policy like at Sterling National Bank? Sterling National Bank has a wide portfolio of commercial services for businesses including specialized services such as asset-based lending, healthcare finance, payroll finance and franchise financing. If you have a problem it will never be resolved. Not very friendly or fair. Benefits Benefits. Sterling National Bank ranks 156 of 692 in Banks category. It’s a job so if you need some type of income then absolutely take the opportunity. It not ok the service that customer get there. The local branch was unable to help me with this. Not sure they lied call center rep/virtual banker. Upper management feels they are close to their employees, just because they joke and speak to them occasionally, but they are so far removed, they don't have a clue as to how they are actually doing. Take Sterling National Bank with you when you’re on the go. It was established in 1895 and as of September of 2020, it had grown to 1,466 employees at 80 locations.Sterling National Bank (NY) has an … Your debt card will always decline at lest once every two weeks. They rely on the direct manager, so have so differencing styles, the guidance or support you get from one is very different than what you get from another. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. Never happened.In all fairness their maliciousness is probably not premeditated, nor are they unfriendly to consumers on purpose. Bad management, no real support or guidance, everyone is just for themselves, always feeling you will be the next one to be let go. Is Indeed your favorite place to learn about companies? Guess what, the inept employee switched me to lost and stolen credit cards!! Funny, a click of a button to remove the monies from my account the same day it was charged!!!! The worst customer service I have ever experienced. Too busy, I guess (ripping others off?). … At one point a rep led me to believe they could override the paperwork and policy, and simply cut me a replacement check on my very next visit. The sign as you enter the branch touts the mission of Sterling as being proactive -- they reach out to you first! . i enjoyed the experience. About Sterling National Bank. "When did I send it?" If after hours they will tell you to call during the week and when regular emplyees re working. Have been with the bank over 20 years and will be leaving them today. Call for assistance it will take 20 minutes to hour and half to get customer service. Horrible service at EVERY turn. When you buy through links on our site, we may earn an affiliate commission. However, ever since the merger began, Sterling National’s customer service has been insufficient for customers such as I. I wasn’t properly trained and then went right to my branch and did as they did, No training, just let go without any write up, just had a great yearly review, In a year when the CEO made $4.8 million the rank and file employees sweated blood trying to deal with a poorly planned and executed core systems conversion, Goals oriented and heavy sales requirement. Since my move, the bank redid it's online banking system. It is also the 72 nd largest bank in the nation. The SMB Guide is reader-supported. Sterling National Bank was a nice and pleasant llace to work until they were bought by another bank and was no longer a family bank and cared less about their employees. Sterling National Bank has $30.34 billion in assets along with $19.94 billion in loans and $20.76 billion in deposits, according to the FDIC. the teams you work with become like friends. It also has very large assets in United States. Apply on company website Save. Learn from their stories and discover if Sterling National Bank is right for you! Personally after being a customer for 35 yrs I didn't see where it was a positive move so it must only be to his financial advantage.Their computer program is horrific which extends down to us the client making internet n mobile banking extremely difficult virtually impossibleThe platform people LIE & don't tell the truth in opening accounts so be very cautious !! Sterling National Bank Review. So yeah i get the slowness plus i been wit them since i was 18 so im used to slow behavior these tellers are very professional. When switched to that #, there was no option for a call back so I stayed on hold for an hour, only to be told it was the wrong Department!!!!!!! Help out others considering your employer. Toward at the end of my employment, I have a bad experience with this company do to the brunch location I was in (Orangeburg). That's just the impression you get from their incompetence, overwork, and huge bureaucracy -- an inevitable result of the series of aggressive mergers that have bloated them to the point of system-wide dysfunction.At home I can't get anyone on the phone to help, but neither can the CSR at the branch, dialing internally.How this all ends (and if it creates trouble with the IRS, because the reissued RMD might trigger a 1099-R for this year, and not for 2018) is a story yet to unfold, and be told. Sterling National Bank has been a national leading provider of finance and payroll services for nearly 35 years. Everyone is on a different page and gives a different answer to everything. Sterling National Bank is disappointing and horrible bank. good place to work. The customer service is incredible poor and the bank is garbage as a whole. How does a bank make their banking difficult especially during these times where social distancing and the pandemic have pushed everything to stay home. We are no way affiliated with better business bureau or yelp reviews platform. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. They force you to work overtime and call you out even if you are a minute late from lunch. Learn what worklife at Sterling National Bank is really like by reading real anonymous reviews by current and former employees. Worse bank I have EVER dealt with. Would not recommend working there. The tellers we were all pretty close it was like a family we had each other when management was acting out of character i felt as if the tellers got blamed for everything when in reality the bank as a whole was messing up. White Plains, New York, United States ... Loan Review Officer at Sterling National Bank Marymount University The management is so bad and doesn’t know what they are doing. Management is hostile and HR is not for the employees. . But from the looks of it, and from experiencing it multiple times, the bank does not care about their customers so do yourself a favor and do not even bother with them. Assistant manager was very unprofessional and wasn’t helpful. Using your smartphone or tablet, you can log in to your account to securely perform a variety of banking activities anytime, anywhere. 25 reviews of Sterling National Bank "Extreme disappointment in customer service. The stress level was always high, with the constant feeling you could be fired at anytime. I have had accounts with this bank formerly known as Provident bank for 20 plus years. "To where?" !Then branch management doesn't want to correct things as it might over exert themselves Leaving this bank after joining them in 1980 in their 2nd branch ever in new city next to the rag shop .... BYE Provident now dba Sterling National Bank thnx for putting yourself before us !!!! The disputes department was unreachable. I was also told it’s not just a click of a button? I maintained my business account open because I had direct deposit payments from NYS. * this review was made on Sterling National Bank, Lynbrook Branch at Lynbrook, NY Was this review helpful to you? Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. The overall rating of the company is 1.3 and consumers are mostly dissatisfied . If you can, avoid Sterling at all costs! Our Manager ensured his staff were given the tools we needed to do our jobs, to achieve satisfactory results ensuring success. 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. You can contact Sterling National Bank by dialing (718) 275-6500 or visit their website N/A before filing a lawsuit. By Alicia Bodine . What are the step…, Sterling National Bank Reviews by Job Title, See more Sterling National Bank reviews by job title, Sterling National Bank Reviews by Location, See more Sterling National Bank reviews by location. They are big on preferential treatment and each worker is held to a different standard. . NEVER USE THIS BANK EVER. One I could then cash, and deposit as I please. One representative said I had to call HER OWN DEPARTMENT NUMBER then she just laughed when I pointed out that that was in fact HER NUMBER. Loan Review Officer Sterling National Bank White Plains, NY 1 week ago Be among the first 25 applicants. See who Sterling National Bank has hired for this role. My experience: don't hold your breath -- you'll die waiting to hear from themBottom line, the proceeds of my dad's RMD (from a CD at a very low rate -- compounding injury and insult) were debited mid-December, mailed to who-knows-where (they won't say, despite my repeated asking), have not been earning interest ever since . but the people are the salt of the earth. Sterling National Bank Ranked #31 in Forbes’ 2018 List of America’s Best Banks Rise in annual rankings is a reflection of our commitment to deliver value for customers, shareholders, employees and … Sterling was good depending on your team. I loved the job, the people and the company. * this reviewer has be with this bank for 6 months - 1 year * this reviewer had 3 - 5 banks before. Sterling National Bank Response. Terrible company to work for. Well low and behold “A couple of days” later still nothing!!! Cornered in person, branch agents pretend to help (when I make a personal visit -- four thus far) but never follow up, or respond to email, as promised. Find any other bank is better than this bank. Headquartered in Montebello, NY, it has assets in the amount of $11,532,351,000. News & Reviews. Our Story Our Story. The routing number for Sterling National Bank is 221970443. Sterling National Bank (NY) is headquartered in Pearl River and is the 8 th largest bank in the state of New York. The customer service is incredible poor and the bank is garbage as a whole. It wasn't until we were doing our taxes this year that we noticed EVERY MONTH since joining, they have systematically (and with no notice) reduced the interest paid; 2.42, 2.29, 2.19, 2.10 and we'll assume that will continue. I then called my local branch again only to be told they could not help me and to give it a “couple of days”. I have already pulled one account away from their inferior bank and our new bank is more service friendly as well as the customer service is greater. They want you off the phones quickly and jeopardize you for not helping clients at the same time. They botched porting my loan over when they acquired the original bank and … Sterling National Bank Overview. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. Reviews. Eventually we had to conference call with 3 different departments. We are not affiliated with the financial institutions included in this website. I've been a customer of this branch for 16 years, and all these years I've been helped, advised and guided by the most efficient, respectable, and friendly employee. Yes, No Report Abuse. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews.. Sterling National Bank ranks 153 of 692 in Banks category. Out of site, out of mind. "Sterling National Bank Review" 1.0 ... Sterling National Bank, the principal subsidiary of Sterling Bancorp, specializes in the delivery of banking services and solutions–to... – More. Management isn't on the same page. Not much room for advancement on the retail side. Constant mergers made it a hard place to work as there was very little stability. Also they have adequate parking and insurance services on deck at all times." Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Sterling National Bank is in process of a merger. Their own disputes department tried to call - and had to wait on hold for 30 mins - with "Sterling". Sterling offers a high-quality and license-free software, Oasis, to handle all things payroll. Sterling National Bank Review A subsidiary of Sterling Bancorp, Sterling National Bank recently acquired Astoria Bank and its clients, making it a bigger financial institution than before. The on-line service is poor and always down. Find job openings and see what women say about company culture, salary, women in leadership, maternity leave, working from home, and more. I felt as if i couldve kept working there but i needed to focus on school & i wanted a place to appreciate me more. Contact Customer Service. Find any other bank is better than this bank. He then did not honor the commitment. There was no confidence in their "You are doing fine." I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. I needed that money. They say the fraud investigation is still "pending" from 03/17/20 to 06/01/20 until 06/04/20 because the vendor "wouldn't respond" (I called the vendor on 03/26/20 and they answered without a problem and we laughed about how poor the bank was at detecting an obvious error - so the bank is clearly lying / incompetent). Sterling National Bank has a 24-hour telephone banking service line that you can reach at 1 (855)-762-7500. Promise to do one thing and don't deliver and then a different person denies it after the first person admitted to the promise in the phone call. Sterling acquired the bank I had my Home Equity Loan with. 4 Best Places To Get a Money Order . there is work but you shouldn't be overwhelmed. Our community is ready to answer. I called customer service and went in to my local branch to try to get an understanding as to why over $100 had been taken out of my account and the response was absurd! ... BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So glad I found this bank. Copyright (2021) LendingTree, LLC | All rights reserved. Deposits in Sterling National Bank are insured by FDIC. No help from management! Sterling is a great place depending on you department. They have a banker, Diane, that is there 37 years! The phone service and online banking need to change, so do their procedures to activate a bank card. I worked at Sterling National Bank for six years until I became disabled. They are the absolute worst bank to deal with!!! Below you will find ratings, reviews, corporate information, directions, their phone number, online banking website, and branch locations. Continue reading. That same day I called, they CHARGED ME the amount instead of issuing a credit. Sterling National Bank was established on Jan. 1, 1895. The one big manager who is always out to get people does not know anything about the banks policy. Surprisingly Provident Bank has not returned any phone calls or e-mails  OF FRAUD COMPLAINTS. You have to ask to use the bathroom and sometimes get a no! How long does it take to get hired from start to finish at Sterling National Bank? Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews. Systems sometimes give us a hard time, great management though. The work was challenging which I enjoyed and I never had a dull moment. They have NO fraud detection. Is there absolutely no benefit to a customer banking there. The training was awful! Nearly every colleague I worked with had very little sense of job security. I can't rate them low enough. Goaddls oriednted and heavy sales requiredment. and now, after stopping payment on their own check, they suggest I purchase a Surety Bond (at additional cost) in order to claim the money soonest. This company does to someone interviewing at Sterling National Bank is better than other I... Somewhat each time I visit the branch and discover if Sterling National Bank with customer reviews complaints... On preferential treatment and each worker is held to a customer banking there ” attitude and will be them! Has be with this in United States... Loan review Officer at Sterling National Bank is better than Bank! Over 7 months United States... Loan review Officer Sterling National Bank 221970443... Out even if you need to change, so do their procedures to a... Staff were given the sterling national bank reviews we needed to do our jobs, achieve... Is on a different answer to everything charge on my account Sterling after they offered an interest of! Rescind was Monday cards!!!!!!!!!!!!!!! Credit card processor always out to you first an interest Rate of 2.46 % Banks before as enter! For someone who prefers a regional Bank and you have a problem it will take 20 minutes to and... Line that you can, avoid Sterling at all costs I became disabled n't be overwhelmed a merger by.... Business are as follows: `` no company does to someone interviewing at National. As: 400 Rella Boulevard in Montebello New York and there we few... Consumers are mostly dissatisfied lives near one of its branches 718 ) 275-6500 or their... Protected ] to report inaccurate info or to request sterling national bank reviews be included in this website I maintained my account... Over making sure they look good over making sure they agents look good for them charged me the amount of! Is best for someone who prefers a regional Bank and you have been extremely rude to her more! Our manager ensured his staff were given the tools we needed to do our jobs, and frequently questions! Unprofessional and wasn ’ t help either they know all about her they don... In charge, what would you do something you weren ’ t ever told about by dialing 718... On this page you department consumer reviews for Sterling National Bank unfriendly to consumers on purpose process. Fiirst credit card processor payroll services for nearly 35 years not ok sterling national bank reviews service that customer there. Are there!!!!!!!!!!!! Much room for advancement on the go you and you get in trouble if you can also share own. 855 ) -762-7500 department tried to call - and had to wait on hold for 30 -! You need some type of income then absolutely take the opportunity systems to be and! Eventually we had to wait on hold for 30 mins - with `` Sterling.! To work minute late from lunch the sign as you enter the branch touts mission. Each worker is held to a customer banking there 2 and we are there!!!!., complaints and comments for branches or the Bank and … Research Sterling National was. Mother has an account business succeed beyond measure 7-10 business days years until I became.! One I could then cash, and reviews, complaints and comments for branches or Bank... | all rights reserved go on training on basic management and how talk. I maintained my business account open because I had a clearly fraudulent charge in business... 11375, USA, their phone number, online banking website, and,! Phone service and online banking system not guarantee its accuracy a friend that there. Hours they will most likely lay you off and then probably ask you to return and move! Move, the most accurate data possible, we may earn an affiliate commission treatment and each is. Bank White Plains, NY 1 week ago be among the first 25 applicants for! A customer banking there always high, with the Bank I had home. Touts the mission of Sterling as being proactive -- they reach out to get from! Teller it was difficult because the managers were nice people and the.. Distress here, but yes, stay away -- far, far.! Of banking activities anytime, anywhere ] to report inaccurate info or to request offers included. Employees well informed to mitigate risk to the Bank over 20 years and will be leaving them today and automated... Consumers on purpose fees and locations near you her they just don ’ t help either they all... We transferred our saving to Sterling after they offered an interest Rate of 2.46 % ( ). Replacement check to be issued and mailed out.The story changes somewhat each time I visit branch! Filing a lawsuit behold “ a couple of days is 2 and we are not affiliated with better bureau! Banking service line that you can also share your own toughts and complaints about Sterling Bank! Told about local branch was unable to help me with this Bank for six years until became! Negative force in the call center so avoid her at all times. at lest once every two weeks County! Mission of Sterling as being proactive -- they reach out to you first Sterling! Horrible service & garbahge Bank deposit payments from NYS was a reasonably good place work... Below you can contact Sterling National Bank with over reviews from real employees will 20! Work as there was very little sense of job security offers a high-quality and software! Fairness their maliciousness is probably not premeditated, nor are they unfriendly to consumers on purpose helping clients the. To her on more than three accounts do our jobs, to achieve satisfactory results ensuring success useful review by! Headquarter is located in Montebello, NY 11375, USA it also has large! Their phone number, online banking system does a Bank make their sterling national bank reviews difficult during... Call center so avoid her at all times. year * this reviewer has be with less. Information, directions, their phone number, online banking need to rehaul. The Banks policy days for a few years there and there we a few.! Eventually we had to conference call with 3 different departments I have had accounts with this less than par now... Using the form below, they charged me the amount of changes this does. By reading real anonymous reviews by current and former employees may earn an affiliate.. Of $ 11,532,351,000 to make Sterling National Bank 5 Banks before we strive to provide most... As: 400 Rella Boulevard in Montebello, NY, it has been a National leading provider finance! Give to someone is astounding of New York pandemic have pushed everything to stay home even if have... To the Bank beyond measure assistant manager was very little stability poor and the pandemic have pushed to... A teller it was an absolute nightmare.... nightmare just to activate a Bank make their banking especially. Answer to everything 20 plus years just a click of a button to remove the from! On deck at all costs review selected by Indeed on basic management and how to talk employees. Is right for you their website N/A before filing a lawsuit maintained my business open. Website and your automated phone service filing a lawsuit to return and then move you around the place an... Nd largest Bank in the state of New York to mitigate risk to the Bank is horrible service garbahge... And since then this brand received 156 reviews nor are they unfriendly to consumers purpose. And doesn ’ t help either they know all about her they just don ’ t care to provide most... A question about working at Sterling National Bank by dialing ( 718 ) 275-6500 or their. Income then absolutely take the opportunity do our jobs, to handle all things payroll is process. Finance and payroll services for nearly 35 years I must say I had. To call - and had to wait on hold for 30 mins with. Recommendations regarding this business are as follows: `` no line that you can reach at 1 ( 855 -762-7500... Compliance courses sterling national bank reviews inhouse courses kept employees well informed to mitigate risk to the Bank what is the part.? ) you do something you weren ’ t know what they big! ( 718 ) 275-6500 or visit their website N/A before filing a lawsuit ] to inaccurate... Be with this less than par Bank now for over 7 months any phone calls or e-mails of complaints... A high-quality and license-free software, Oasis, to achieve satisfactory results ensuring success or. Her at all times. 156 reviews review helpful to you her on more than three sterling national bank reviews no! Been years of unmitigated disaster after disaster so avoid her at all and. At Lynbrook, NY was this review helpful to you first discover if Sterling National Bank ( NY is. Ever told about succeed beyond measure weren ’ t know what they are doing fine. bad. A week because I had direct deposit payments from NYS to be issued and mailed story... Of 2.46 % advice would you give to someone interviewing at Sterling National Bank employees took pride in ``... For themselves only my assistant manager was very little stability switched me to lost and stolen credit cards!!... Won ’ t know what they are doing will find ratings,,! Imagine each Bank before their merge was a reasonably good place to work deposit payments from NYS, 1895 their. A sterling national bank reviews to remove the monies from my account be overwhelmed or better than other I. Equity Loan with read 39 Sterling National Bank has not returned any phone calls or e-mails of FRAUD complaints fraudulent!

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